Technology transformation for mid-size businesses

Right-sized transformation,
with a finish line you can see.

ILM360 modernizes your ERP, cloud, data, and connected products. Right-scoped, priced right, and supported after go-live so the results last.

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Trusted by 150+ clients since 2012

30–40%typical cost reduction
^{Up to}60%less manual processing
5–7days faster cash cycles, typically

What We Do

One partner for the systems you run and the products you build.

We build and connect your enterprise applications, cloud, and data, engineer the software inside your connected products, and stay on after go-live to keep it all running.

Connect core business platforms and automate the workflows around them.
Capabilities
Microsoft Dynamics 365
NetSuite, Salesforce, Oracle enterprise applications
EDI and supply-chain system integrations
Custom mobile app development
Custom web applications and portals
Custom backend and API development
Business value
Connects platforms that used to run in silos, cutting the manual work between them.
Fits the software to the business, not the business to the software.
One partner owns both the platform and the custom work built around it, so accountability doesn't disappear at the point where they meet.
Build scalable cloud and data foundations that support analytics and practical AI.
Capabilities
Azure, AWS, Oracle, and Google Cloud migration and architecture
Cloud and infrastructure modernization
Data platform integration
Business Intelligence (Power BI) and predictive analytics
Power Platform and RPA workflow automation
AI readiness assessments
Business value
Lower infrastructure and licensing spend.
Faster, more reliable reporting that leadership can actually act on.
A clear, honestly scoped answer to where AI would actually pay off, before you commit budget to building it.
Create reliable connected products with security built into their software and architecture.
Capabilities
Embedded software and firmware development
Hardware-software integration
Connected product engineering
Regulatory and compliance-driven development
Business value
Hands-on hardware-software integration depth that most software-only consultancies don't have.
One partner bridges the physical product and the enterprise systems it reports into — so you're not the one managing the handoff between two vendors.
Ongoing support, governance, and optimization to keep transformation gains compounding.
Capabilities
Monthly leadership alignment and strategic reviews
Weekly working sessions
Rolling 30-day execution plans
Risk and issue tracking (RAID)
Vendor and cross-team coordination
Ongoing post-go-live support and optimization
Business value
Keeps transformation gains compounding instead of decaying after go-live.
Gives you one accountable partner holding vendors, priorities, and teams to the plan every month, not just at kickoff.
Catches drift every 30 days — not a year later, when fixing it costs far more.

Find your starting point

Business Central
Power BI
Power Apps

Tools & integrations

Platforms we implement.Systems we connect.Legacy we replace.

EDIBAR
Sage X3
Dynamics GP
Dynamics SL
Dynamics AX 2009

How We Work

Four parts of your business, aligned.

The Organizational Momentum Framework^™

Others deliver plans and leave. We stay to keep strategy, systems, operations, and execution moving together.

Organizational
Momentum

Agree on what comes first, and what “done” looks like
- Executive alignment on priorities and success criteria
- Every initiative inventoried and ranked
- A time-bound roadmap scoped to what can actually be delivered
- Monthly reviews to keep direction current
Platforms and data that talk to each other, with no re-keying
- Information entered once and shared wherever it’s needed
- Integrations designed around how your teams work
- Clean, governed data that reporting and AI can rely on
- Custom apps and APIs where off-the-shelf software falls short
Workflows rebuilt so the new system changes how work gets done
- Approvals, handoffs, and reconciliation redesigned before they’re automated
- Reporting that leadership can act on
- Governance and audit-readiness built into daily work
- Cross-department alignment so handoffs stop stalling
Weekly sessions and 30-day plans that catch drift early
- Weekly working sessions with the delivery team
- Rolling 30-day plans, adjusted as priorities shift
- Risks, issues, and vendors tracked in one place
- Support after go-live so gains compound

Transformation rarely stalls at kickoff.It stalls in the follow-through.

That's the part we're built for.

Find your starting point

Client Success

Results our clients can measure.Partnerships they can feel.

Real transformation stories across ERP, operations, automation, and customer experience.

Retail

Omnichannel coverageFull supervisor visibility

Retail

30%

reduction in case handling time

Department Chain Store

USA

Fragmented service channels and manual case handling were slowing down every customer interaction.

We engaged the team at ILM360 to implement a new CRM system, and they exceeded our expectations on every level.

Automotive

Real-time error handlingEnd-to-end automation

Automotive

60%

less manual data entry

Tier-1 Automotive Manufacturer — Interior & Exterior Components

USA, Canada

Manual entry of high-volume EDI files into the Glovia ERP system was bottlenecking order fulfillment, invoicing, and cash application.

Hospitality

Automated paymentsAudit-ready

Hospitality

Sage X3 → BC

US, Canada & a consolidated entity on one cloud platform

Hotel Management Company — Hotels, Resorts & Restaurants

USA, Canada

An aging Sage X3 platform and Excel-based asset tracking were slowing month-end and cross-border consolidation.

About Us

A minority woman-owned firm that keeps critical initiatives moving.

Since 2012, ILM360 has delivered practical solutions across enterprise applications, cloud, database modernization, data platforms, embedded systems, secure engineering, and AI-enabled transformation.

Meet the founders

I lead with the customer’s problem, not our product — understanding what’s broken, designing what works better, and automating wherever it counts. At ILM360, that means clear ownership, less manual work, faster workflows, and a team I’m always coaching toward their next win.

Bhargavi Devalla

Founder and CEO

Bhargavi started as an embedded software engineer: in the code, on the factory floor, and on service calls. Over 25+ years she has led technical programs, teams, and client engagements.

Outside work

She solves puzzles, plays badminton, and hikes. She also mentors people dealing with anxiety and depression, helping them build confidence and resilience.

I look for possibilities others may not see — understanding the business, questioning assumptions, and connecting people and technology. At ILM360, that means helping clients decide what is worth solving, where data and AI can make a real difference, and how to turn it into something we can deliver.

Jai Kanuri

Co-Founder, Strategy & Business Development

Jai brings 25+ years in enterprise technology, data engineering, and systems integration, along with the perspective of an entrepreneur and investor. He leads strategy, partnerships, and business development at ILM360.

Outside work

He invests in real estate, hikes, and travels. He also mentors young adults, helping them recognize their strengths and explore career and life paths they may not have considered.

WBENC-certified
SAM-registered
Microsoft CSP reseller
15+
certified professionals

Let's keep it moving.

Tell us where you are and what’s in the way. In 30 minutes, we’ll show you where we’d start.

Start a Conversation

Right-sized transformation, with a finish line you can see.

One partner for the systems you run and the products you build.

Enterprise & Custom Application Development

Cloud, Data & AI Readiness

Embedded Systems & Connected Devices

Continuity & Managed Services